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Frequently Asked Questions
Question # 1
You have a Microsoft Teams Phone deployment.You need to ensure that users can enter their emergency address into the Teams client.Which setting should you configure?
A. External location lookup mode
B. Trusted IPs
C. Optimized device dialing
D. Location based routing
Question # 2
Your company uses Microsoft Teams live events for online employee training sessions.During the last live event, there were 100 attendees in a remote office. The attendeesreported connectivity issues.You discover that the internet connection at the remote office was saturated.You need to minimize the impact of live events on the internet links of the remote office.What should you do?
A. Configure a network roaming policy.
B. From Meeting policies, modify Media bit rate (KBs).
C. Configure Quality of Service (QoS).
D. Configure a video distribution provider eCDN.
Question # 3
You are deploying Teams Rooms to a Windows device.You need to prevent meeting attendees from using room remote in the Teams mobile app.What should you configure in the Microsoft Teams admin center?
A. Supported meeting mode
B. Coordinated Meetings
C. Front row experience
D. Bluetooth beaconing
Question # 4
Your company has offices in London and VancouverThe company has a Teams Phone deployment that uses Calling Plans.The London office contains a user named User1. User1 moves from the London office to the Vancouver office.You need to update the phone number and emergency location of User1 to match the newoffice.What should you do first?
A. Run New-CsTeamsEmergencyCallingPolicy -Identity Vancouver.
B. Modify the current Usage location for User1.
C. Run Grant-CsTeamsEmergencyCallingPolicy -Identity Vancouver.
D. Add a new emergency location for User1.
Question # 5
You have a new Microsoft Teams Rooms on Windows deployment.You need to enable the automatic acceptance of proximity-based meeting invitations.What should you configure?
A. front row
B. a meeting policy
C. Bluetooth beaconing
D. coordinated meetings
E. a customization policy
Question # 6
You have a Microsoft Teams Phone deployment.You are deploying Direct Routing.All users have a SIP URI in the format of user@contoso.com. The Session BorderController (SBC) is named sbc.voice.contoso.com.When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
A. The firewall blocks outbound traffic on port 443 to Microsoft Teams.
B. The firewall blocks traffic to the signaling port on the SBC.
C. TLS 1.2 is enabled on the SBC.
D. Microsoft 365 Phone System licenses are not assigned to the users.
Question # 7
You have a Teams Phone deployment that uses Direct Routing on a single Session BorderController (SBC).Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.When you review the SBC logs, you discover that Microsoft is responding to SIP optionrequests, but is NOT sending SIP option requests.What is the cause of the issue?
A. The online PSTN gateway is disabled.
B. An SBC certificate is expired.
C. An external DNS entry is missing from the FQDN of the SBC.
D. The phone numbers of the users are defined by running the NewcsTeamsUnassignedNuirtoerTreatment cmdlet.
Question # 8
You have a Microsoft 365 subscription that uses Microsoft Teams and contains the groupsshown in the following table.
A. Policy1 only
B. Policy2 only
C. Global (Org-wide default) only
D. Policy1 and Global (Org-wide default)
E. Policy2 and Global (Org-wide default)
Question # 9
Your company deploys 200 Microsoft Teams Rooms on Windows systems.You are evaluating whether to purchase the Microsoft Teams Rooms Premium license forthe rooms.Which two actions require the Microsoft Teams Rooms Premium license? Each correctanswer presents a complete solution.NOTE: Each correct selection is worth one point
A. Download device logs.
B. View peripheral health.
C. Get reporting insights into room usage and participant count
D. Postpone updates until a certain date.
E. Modify the Direct guest jam settings
Question # 10
You have a Microsoft Teams Phone deployment that uses Direct Routing.You connect a new Session Border Controller (SBC).You need to verify that all the voice features work as expected for calls that traverse theSBCWhat should you use?
A. the SIP Tester client script
B. Microsoft 365 network connectivity test tool
C. Microsoft Teams Network Assessment Tool
D. Microsoft Remote Connectivity Analyzer
Question # 11
Your company hires a new employee in Lisbon.You assign a Microsoft 365 E3 license to the employee.The employee must schedule meetings that will include customers in Lisbon. Thecustomers will dial in to the meetings by using PSTN.You need to ensure that the employee can send meeting invitations that include a dial-inconferencing bridge. The bridge must be set to a local number in Lisbon instead of thecompany's default dial-in conferencing bridge number.Which two actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
A. From Users in the Microsoft Teams admin center, edit the Audio conferencing settingsof the employee.
B. From the Microsoft Teams admin center, modify the settings of the default conferencingbridge.
C. From the Microsoft 365 admin center, assign an Auto Conferencing add-on license tothe employee.
D. From the Microsoft 365 admin center, set the usage location of the employee toPortugal.
Question # 12
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.You have 10 SIP devices that were used in a previous phone system.You verify compatibility with Teams Phone.You need to ensure that users can call from SIP devices in Teams.What should you do?
A. Assign a Teams Phone Standard add-on license to each SIP device.
B. Configure a configuration profile.
C. Assign a Microsoft Teams Shared Devices license to each SIP device.
D. Configure a calling policy.
Question # 13
You have a Microsoft Teams Phone deployment that contains common area phoneslocated in a public lobby.You need to enable Advanced calling features on all the common area phones.What should you configure from the Microsoft Teams admin center?
A. a customization policy
B. a configuration profile
C. a calling policy
D. a policy package
Question # 14
You are migrating users from Microsoft Skype for Business to Microsoft Teams.You plan to create an auto attendant that can be used by all the users during the migration. You need to create the resource account for the auto attendantWhat should you use?
A. the Resource accounts node in the Microsoft Teams admin center
B. the Users node in the Microsoft 365 admin center
C. the New-CsHybridApplicationEndpoint cmdlet
D. the New-CsOnlineApplicationEndpoint cmdlet
E. the New-CsOnlineApplicationlnstance cmdlet
Question # 15
Your company has a main office in Dallas.The company has a Microsoft Teams Phone deployment.Currently, the default audio conferencing bridge is set to a phone number that has a Miamiarea code.In the Microsoft Teams admin center, you get a number in the Dallas area code.You need to assign the new Dallas number as the default audio conferencing bridge.What should you configure in the Microsoft Teams admin center?
A. the Conference bridges node under Meetings
B. the Networks & locations node under Locations
C. the Phone numbers node under Voice
D. the Auto attendants node under Voice
Question # 16
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone numberrange is allocated to the Session Border Controller (SBQ. A user named User! isconfigured as shown in the following exhibit.
A. Option A
B. Option B
C. Option C
D. Option D
E. Option E
Question # 17
Your company has a Microsoft Teams Phone deployment that uses Direct Routing and asingle carrier.You deploy a new Session Border Controller (SBC) that shows as healthy in the MicrosoftTeams admin center.You place a test call over the new SBC, and the call succeeds. When you attempt to transfer the call, the transfer fails. A portion of the SIP ladder isshown in the exhibit. (Click the Exhibit tab.) What is a possible cause of the issue?
A. The SSL certificate of the SBC is incorrect.
B. The Refer on the SBC is misconfigured.
C. notify is enabled in the SIP options of the SBC.
D. The carrier rejects the format of the forwarded FROM number.
Question # 18
Your company has offices in Paris and London.You are migrating from an on-premises PBX telephony solution to a Microsoft TeamsPhone deployment that uses Direct Routing. You plan to use the existing telephony earner.The new solution will provide telephony services to users m both offices.You need to recommend a solution that is the most resistant to possible failures. Thesolution must ensure that calls are routed through each user's respective office.Which two actions should you include in the recommendation? Each correct answerpresents part of the solution.NOTE: Each correct selection is worth one point
A. Deploy one Session Border Controller SBC) to each office. Configure the SBCs as ahigh-availability pair.
B. Deploy a highly available Session Border Controller (SBC) pair to each office.
C. Configure voice routing policies for each office.
D. Configure a single voice routing policy for all users.
Question # 19
You have a Microsoft Teams Phone deployment.You are deploying Direct Routing.All users have a SIP URI in the format of user@contoso.com. The Session BorderController (SBC) is named sbc.voice.contoso.com.When troubleshooting errors on the SBC, you receive the warning shown in the followingexhibit.
A. The certificate does not match the FQDN on the SBC.
B. The firewall blocks inbound traffic on port 443 to the SBC.
C. Only TLS 1.0 is enabled on the SBC.
D. Microsoft 365 Phone System licenses are not assigned to the users.
Question # 20
You have a Microsoft Teams Phone deployment.You need to configure users to include a toll free phone number as part of their meetinginvites.Which type of policy should you configure?
A. voice routing
B. audio conferencing
C. customization
D. meeting
Question # 21
You are deploying a Teams Rooms on Windows device.You need to enable public preview lo lest newly released beta features.What should you do?
A. Create a new Teams update policy.
B. Create and then modify an XML file named SkypeSettings.xml.
C. Create and then modify an XML file named TeamsSettings.xml.
D. Create a new Team template.
Question # 22
You have a Microsoft Teams Phone deployment that uses Direct Routing.You need to implement Local Media Optimization.In the Microsoft Teams admin center, you configure the external trusted IP addresses anddefine the network regions, network sites, and network subnets.What should you do next?
A. Define a voice route.
B. Assign Session Border Controllers (SBCs) to sites.
C. Create a trunk translation rule.
D. Modify the default emergency calling policy
Question # 23
You have Microsoft Teams Phone handsets.You need to receive an alert when a handset of an executive goes offline.What should you do in the Microsoft Team admin center?
A. Create a Teams app setup policy and assign the policy to all executives.
B. Create a configuration profile for IP phones.
C. Register the handsets by using remote provisioning.
D. Modify the device state rule.
Question # 24
You are optimizing a network to better support voice and collaboration workloads inMicrosoft Teams. When the users are at a specific corporate site, you need to prevent theusers from adding video during calls.Solution: You run New-csTeamsMeetingPolicy and set the-AllowIPvideo parameter toSFalse.Does this meet the goal?
A. Yes
B. No
Question # 25
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones.The Standard configuration profile is applied to the IP phones.The help desk receives reports that several user phones fail to lock automatically after thetimeout period.You need to verify whether the configuration profile is applied to the problematic phones.Solution: From Users in the Microsoft Teams admin center, you locate each affected userand review the settings on the Voice tab.Does this meet the goal?
A. Yes
B. No
Question # 26
You have a Microsoft Teams Phone deployment that contains two users named User1 andUser2.User1 will be on leave for two weeks.You need to redirect all calls to the phone number of User1 to the phone number of User2.The solution must minimize administrative effort.What should you modify for User1?
A. the voicemail transfer target settings
B. the call delay and order settings
C. the call delegation settings
D. the phone number type
Question # 27
Note: This question is part of a series of questions that present the same scenario.Each question in the series contains a unique solution that might meet the statedgoals. Some question sets might have more than one correct solution, while othersmight not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As aresult, these questions will not appear in the review screen.Your company uses configuration profiles to manage Microsoft Teams-certified IP phones.The Standard configuration profile is applied to the IP phones.The help desk receives reports that several user phones fail to lock automatically after thetimeout period.You need to verify whether the configuration profile is applied to the problematic phones.Solution: From Device in the Microsoft Teams admin center, you select IP Phones, selectthe Configuration profiles tab, select Standard Phone Policy, and select Assigneddevices. Does this meet the goal?
A. Yes
B. No
Question # 28
You need to prevent a specific user from calling international phone numbers from within aMicrosoft Teams meeting. What should you do?
A. Assign a domestic-only calling plan to the user.
B. Assign a tenant dial plan to the user.
C. Disable Enterprise Voice for the user
D. Assign a dial-out policy to the user.
E. Remove Communications Credits from
Question # 29
You have a Microsoft Teams Phone deploymentYou assign a Microsoft 365 E5 license lo a user named User1.You need to enable User1 for Direct Routing.Which PowerShell cmdlet should you run?
A. Set-CsCallingLineIdentity
B. Set-CsUser
C. Set-CsOnlineVoiceUser
D. Set-CsUserServicesPolicy
Question # 30
Note: This question is part of a series of questions that present the same scenario. Eachquestion in the series contains a unique solution that might meet the stated goals. Somequestion sets might have more than one correct solution, while others might not have acorrect solution.After you answer a question in this section, you will NOT be able to return to it. As a result,these questions will not appear in the review screen.You are optimizing a network to better support voice and collaboration workloads inMicrosoft Teams.When the users are at a specific corporate site, you need to prevent the users from addingvideo during calls.Solution: You run New-CsTeamsMeetingPolicy and set the -IPVideoMode parameter to DISABLED.Does this meet the goal?
A. Yes
B. No
Question # 31
You have a Microsoft I earns deployment and an existing telephony solution that providesPSTN capability to on premises third-party PBX systems in two separate locations.You need to implement a redundant PSTN solution for Microsoft Teams Phone. Thesolution must use the existing telephony earner services. The solution must ensure thatoutbound calls can be made if a component fails.Which three components should you implement? Each correct answer presents part of thesolution.NOTE: Each correct selection is worth one point
A. highly available Session Border Controllers (SBCs)
B. calling policies
C. PSTN usages
D. voice routing policies
E. tenant dial plans
Question # 32
You need to change the meeting entry notifications to play a tone instead of eachattendee’s recorded name.What should you configure in the Microsoft Teams admin center?
A. the Caller ID policies node under Voice
B. the Meeting settings node under Meetings
C. the Conference bridges node under Meetings
D. the Resource accounts node under Org-wide settings
E. the Meeting policies node under Meetings
Question # 33
Note: This question is part of a series of questions that present the same scenario. Eachquestion in the series contains a unique solution that might meet the stated goals. Somequestion sets might have more than one correct solution, while others might not have acorrect solution.After you answer a question in this section, you will NOT be able to return to it. As a result,these questions will not appear in the review screen.You need to create a new call queue to route calls to support agents. The support agentsmust be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.Solution: You configure the call queue to use a Microsoft 365 group.Does this meet the goal?
A. Yes
B. No
Question # 34
You are deploying Microsoft Skype for Business 3PIP phones to remote sites for use withMicrosoft Teams.You need to sign each 3PIP phone in to Teams.What are two possible ways to achieve the goal? Each correct answer presents a completesolution.NOTE: Each correct selection is worth one point.
A. From the Microsoft Teams admin center, remotely provision a new device.
B. From the device, instruct a local user to sign in from a computer that connects to thedevice by using a USB cable.
C. From the device, instruct a local user to sign in by using the device itself.
D. From the device, instruct a local user to use the direct inward dial (DID) number and PINof the assigned account.
E. From the device, instruct a local user to sign in from the web.
Question # 35
You have a Teams Phone deployment that contains two sites named Sit1 and Site2. Eachsite has a Session Border Controller (SBC).You have a user named User1.User1 relocates from Site1 to Site2 and is assigned a new phone number.You need to change a policy assigned to User1 to ensure that the SBC at Site2 is usedwhen the user makes outbound calls.What should you change?
A. the calling policy
B. the voice routing policy
C. the caller ID policy
D. the dial plan
Question # 36
You have a Microsoft Teams Phone deployment that uses Teams Calling Plans. DirectRouting, and Operator Connect services. You need to enable PSTN services for 100 newusers. The solution must minimize administrative effort.Which cmdlet should you run?
A. Set-CsOnlineVoiceUser
B. Set-CsUscr
C. Set-CsIPPhonePolicy
D. Set-CsPhoneNumberAssignment
Question # 37
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as thePSTN solution.You plan to migrate all users to Microsoft Teams Calling Plans.You will decommission Skype for Business Server after the migration is complete.You need to ensure that all the users retain their current phone number once the migrationis complete. The solution must minimize the downtime of PSTN features for each user.What should you do first?
A. From the Microsoft 365 admin center, purchase Communications Credits for all theusers.
B. Schedule a port order for the phone numbers of all the users.
C. From the Microsoft Teams admin center, order phone numbers for all the users.
D. Migrate all the users to Teams.
Question # 38
You have a Microsoft Teams deployment.You notice that users erroneously create a live event when attempting to create a meetingfrom the Teams client calendar.You need to disable live events for all users.What should you modify from the Microsoft Teams admin center?
A. Live events settings
B. live events policies
C. meeting policies
D. customization policies
Question # 39
Note: This question is part of a series of questions that present the same scenario. Eachquestion in the series contains a unique solution that might meet the stated goals. Somequestion sets might have more than one correct solution, while others might not have acorrect solution.After you answer a question in this section, you will NOT be able to return to it. As a result,these questions will not appear in the review screen.Your company uses configuration profiles to manage Microsoft Teams-certified IP phones.The Standard configuration profile is applied to the IP phones.The help desk receives reports that several user phones fail to lock automatically after thetimeout period.You need to verify whether the configuration profile is applied to the problematic phones.Solution: From Teams Devices in the Microsoft Teams admin center, you select Phonesselect the Configuration profiles tab, select the Standard Phone Policy, and selectAssigned devices.Does this meet the goal?
A. Yes
B. No
Question # 40
You are enabling users for Direct Routing.You already assigned licenses to the users.You need to complete the user setup.Which two cmdlets should you run? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
A. Set-CsOnlineVoiceUser
B. Grant-CsOnlineVoiceRoutinePolicy
C. Set-CsUser
D. Grant-CsVoicePolicy
E. Set-CsUSerPstnSettings
Question # 41
You have a Microsoft Teams Phone deployment.You have a PBX that connects to the PSTN by using an E1/T1 Primary Rate interface(PRI).You plan to migrate to Direct Routing by using the existing PSTN services.What should you install upstream of the PBX?
A. a physical Session Border Controller (SBC)
B. an FXO SIP Analog Telephony Adapter (ATA)
C. a virtual Session Border Controller (SBC)
D. a Session Border Controller (SBC) in Azure
Question # 42
Note: This question is part of a series of questions that present the same scenario. Eachquestion in the series contains a unique solution that might meet the stated goals. Somequestion sets might have more than one correct solution, while others might not have acorrect solution.After you answer a question in this section, you will NOT be able to return to it. As a result,these questions will not appear in the review screen.Your company uses Microsoft Teams Calling Plans.The company acquires a small development team. Currently, users on the team have theirown direct inward dial (DID) numbers that have PSTN capabilities.You migrate the users to Teams.You need to ensure that the users have phone numbers.Solution: From the Microsoft Teams admin center, you create a new port order.Does this meet the goal?
A. Yes
B. No
Question # 43
You have a Microsoft Teams Phone deployment.You are deploying Direct Routing by using a certified Session Border ControNer CSBC).The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067.You cannot place calls and receive an error message in the Microsoft Teams admin centeras shown in the following exhibit. What is a possible cause of the issue?
A. The firewall blocks traffic on pan 5067
B. Location-Based Routing is enabled for the SBC.
C. Calling plan licenses are not assigned to users.
D. The SIP options are disabled.
Question # 44
Note: This question is part of a series of questions that present the same scenario. Eachquestion in the series contains a unique solution that might meet the stated goals. Somequestion sets might have more than one correct solution, while others might not have acorrect solution.After you answer a question in this section, you will NOT be able to return to it. As a result,these questions will not appear in the review screen.Your company uses Microsoft Teams Calling Plans.The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.You migrate the users to Teams.You need to ensure that the users have phone numbers.Solution: You run the New-CsHybridTelephoneNumber cmdlet.Does this meet the goal?
A. Yes
B. No
Question # 45
You have a Teams Phone deployment.When you review the Server - Client summary reports in Teams, you discover that Wiredinside data is unavailable as shown in the following exhibit. You need to review the monthly and daily trends in the reports.What should you do?
A. From the Microsoft Teams admin center, upload reporting labels.
B. From the Microsoft Teams admin center, configure the network topology.
C. From the Microsoft Call Quality Dashboard, upload the Endpoint data file.
D. From the Microsoft Call Quality Dashboard, upload the Building data file.
Question # 46
You have a Microsoft Teams Phone deploymentYou use Direct Routing with a Survivable Branch Appliance (SBA) at a site.The site experiences an extended internet outage.Which three PSTN calling scenarios are possible during the outage? Each coned answerpresents a complete solution.NOTE: Each correct selection is worth one point.
A. dynamic emergency calling
B. outbound PSTN calls
C. inbound PSTN calls
D. call transfer of PSTN calls
E. hold and resume of PSTN calls
Question # 47
Your company assigns an Office 365 E3 license to each user. All users are m France.You plan to deploy Direct Routing.Which additional license should you assign to the users?
A. Microsoft 365 Audio Conferencing
B. Microsoft 365 Phone System - Virtual
C. Microsoft 365 Phone System
D. Microsoft 365 Domestic and International Calling Plan
E. Microsoft 365 Domestic Calling
Question # 48
You create a network region Region1 in Microsoft Teams.You are adding a network site to Region1. The site has a 1.5-Mb connection.You need to ensure that all users at the site have a good voice experience.What should you do?
A. Create and assign a Teams Network Roaming Policy that has IP video disabled.
B. Assign the Region1 users a meeting policy that has a media bit rate of 1,500 Kbps.
C. Run the Microsoft 365 network connectivity test tool.
D. Tag all traffic with a DSCP value of 46.
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